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Where to buy

We have an international network of trusted retailers whose experienced and knowledgeable staff can be relied on to help you find the products and services you need and that suit your lifestyle. For your convenience, most of our retailers sell online too. Here, you can find retailers near you and discover where to shop online.

How can we help you?

Customer care and after-sales service are very important to us. Here, you can find out how to contact us, read about our organisation, and find the answers to frequently asked questions. And don’t forget that our trusted retailers will also be happy to share their knowledge and expertise with you.

FAQ

Any questions? Search here for the answer.

Show questions and answers for

Tobi toddler car seat

Car seats
  • Designs Collection 2014

  • Age & Weight

    9 months - 3½ years

    9 - 18 kg (Group 1)

  • Fitting

    • seatbelt icon Seatbelt This product is compatible with seatbelt.
  • Safety ratings

FAQs

  • When the buckle is open, I can't lengthen the harnesses on the Tobi, as if they are stuck. What's the problem?

    Answer

    This may be because the belt buckle is not flapped forward enough. Pushing it forward by hand will release the blockage so that you can loosen the harnesses.

  • What should I do if my child opens the buckle on his or her harness belt?

    Answer

    In this case, we recommend, as do all international safety experts, that you stop immediately in a safe place, fasten the buckle once more and tell the child not to open it and the reason for this. It is always a possibility that an inventive, handy or strong child will open the buckle. If the force required to open the buckle were to be considerably increased to make it impossible for the child to open it himself, this would be contrary to the legal safety standards. The position of the buckle, the colour of the button, and the operating or opening force are all laid down in European standards. In the case of an accident, someone providing assistance without any knowledge of car seats must be able to see immediately how to release the child from a car seat in an emergency.

  • The belts are not the same length. Why is this?

    Answer

    Uneven belts may be caused by the incorrect guiding of the harness system. Check at the back of the car seat that the belts are not twisted and that the pull belt (that runs forward at the bottom of the shell) is in the middle of the system. Also check that the belt can move easily to and fro through the shoulder openings. For smooth movement, the belt buckle should be flapped forward completely. This belt buckle operates by releasing the belt tensioner. If the problem continues after you have checked this, consult your retailer.

View all FAQs

Manuals

User manual - Maxi-Cosi Tobi (4MB - pdf) Download View
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