Dorel Juvenile Group warrants its products to be free from defects in workmanship and material under normal household use and service for one year following date of purchase for most products. Some of our products have extended warranties. This warranty shall not apply to damages arising from neglect, accidental damage, or commercial use of the product. This is a limited warranty. Liability for consequential property damage is expressly excluded. Proof of purchase is required. To make a claim under this warranty, you must contact Dorel Juvenile Group’s Consumer Relations Department. You can e-mail the Consumer Relations Department at firstname.lastname@example.org or call us at 1-(800) 951-4113.
Please note: Our product warranty only applies when purchased from an authorized Maxi-Cosi retailer. The origin of products not purchased through these authorized retailers is unknown and could be counterfeit. We cannot support products from an unknown origin as we cannot verify the handling or condition of such merchandise. We maintain a strong network of authorized retailers to ensure you are purchasing safe and complete products. Fulfillment by a third party does not guarantee you are purchasing from one of these authorized retailers. Pricing which is inconsistent with the majority of retailers is a strong indication that the retailer is not authorized, as we have a consistent price offering across all authorized retailers. If you are unsure of the authorization status of a retailer you are considering purchasing from, or have purchased from, you can check maxi-cosi.com or call our customer service department at 1-(800) 951-4113.