Discover the world of Maxi-Cosi

BabyHello

Having a baby is a magical time – find out how to plan ahead, but don’t forget to dream a little too!

Discover Baby Hello

View all themes

  • Car seats
    Car seats  
  • Strollers
    Strollers  
  • Travel Systems
    Travel Systems  
  • Accessories
    Accessories  

Where to buy

We have an international network of trusted retailers whose experienced and knowledgeable staff can be relied on to help you find the products and services you need and that suit your lifestyle. For your convenience, most of our retailers sell online too. Here, you can find retailers near you and discover where to shop online.

How can we help you?

Customer care and after-sales service are very important to us. Here, you can find out how to contact us, read about our organisation, and find the answers to frequently asked questions. And don’t forget that our trusted retailers will also be happy to share their knowledge and expertise with you.

FAQ

Any questions? Search here for the answer.

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Privacy statement

Privacy statement

This privacy policy sets out how Maxi-Cosi uses and protects any information that you give Maxi-Cosi when you use this website. Maxi-Cosi is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Maxi-Cosi may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28 March 2011.

What we collect
We may collect the following information:
• your name
• information on Maxi-Cosi products you own
• your contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided (after your permission).
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Google analytics
As part of the Analytics services offered by Google  Inc., our website uses cookies to monitor the flow of visitors to our site and how they view the information on our website. 

This information helps us to improve customer experience. Our website is structured in a way that you can visit the website without identifying yourself or revealing any personal information.

Google will pass on the collected cookie data to third parties only when bound by legal reasons or if said third parties process the data on behalf of Google. This is something we do not have any control over.

The data as collected by Google is as anonymously as possible. Your IP-address is explicitly NOT collected, stored or communicated.

Collected data is stored on dedicated Google servers in the U.S.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, only if you tell us that you wish this to happen.

 

Contact us



e-mail us

 

 We are also available by phone from 8 a.m. to 6 p.m. EST Monday through Thursday, and 8 a.m. to 4:30 p.m. EST on Fridays: (800) 951-4113

* E-mail :
Please, enter valid Email address
Children :
To give you the best advice, we ask how many children you have. This is not a required field.
Pregnant :
Please, choose one of the options To give you the best advice for your situation, we ask you if you are expecting. This is not a required field.
* Due date :
Please enter a valid Due Date. To give you the best advice for your particular situation, we ask you when your due date is.
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