You can find the frequently asked questions below.
To make sure your car seat or pushchair stays safe for your child, certain repairs need to be handled only by our trained experts.
If your repair is not included in the warranty, repairs are available to you at a reasonable charge, but prices vary due to cost of the materials and the length of time it takes to do the repair. Repair rates can be obtained via the customer care department on 01284 413 141 or at UK-Consumercare@Maxi-Cosi.com. If the repair exceeds the standard rate you will be notified and asked for your authorisation before proceeding.
Yes. If your service request is not included in the warranty, spare parts can be ordered via your local retailer, through our Customer Care team or on our Maxi-Cosi webshop at a reasonable charge. Prices can be obtained via your retailer, the Customer Care team or our Maxi-Cosi webshop.
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