Taking care of families is what Maxi-Cosi service is all about. That’s why we want you to enjoy our products for as long as possible, without worrying about something going wrong.
Because we’re so confident in the quality of our products, we offer 2 types of warranty:
- A generous 24-month standard warranty on every Maxi-Cosi purchase
- A Lifetime Warranty on our car seats, bases, strollers and carrycots
What do the warranties cover?
Both warranties cover manufacturing defects when the products are used normally and as instructed in the manual. They don’t cover normal wear and tear or damage caused by accidents.
How to get your Lifetime Warranty
Our Lifetime Warranty goes the extra mile to help you enjoy your Maxi-Cosi car seat, stroller or carrycot.
You’re eligible for the warranty if you’re the first owner of the product. If it was a gift, you can still register it in your name. You’ll need to have proof of purchase.
To claim your Lifetime Warranty, you need to register your product within 3 months of purchasing it. You’ll then receive a Lifetime Warranty certificate. You’ll need your purchase receipt to upload when you register.
What to do if your product goes wrong
If something goes wrong with your product, first stop using it. You should then go to the retailer who sold it to you.
- For the Lifetime Warranty take the original proof of purchase and the warranty certificate
- For the 24-month warranty take proof of purchase made within 24 months of your claim